Recent Posts

Water Removal In The East Village

3/21/2020 (Permalink)

water damaged home We are available 24/7 at (332) 900-2337.

Risks of Standing Water in Your East Village Residence

Clearing standing water from your East Village home requires multiple tools and practices happening as quickly as possible. As challenging as this situation can be, it can be even more damaging and destructive to the materials exposed. Water removal is always one of the focal points of water loss mitigation for area homes, and that is why our SERVPRO professionals arrive with an array of powerful machines capable of reducing standing water promptly in a residence.

The choice in the best tool or approach for water cleanup in East Village homes depends on multiple factors. Finding the ideal device for specific standing water concerns can make the process more efficient and help our customers to save both time and money throughout the restoration. Appreciating the urgency in the situation is vital to reducing total property loss, so it is critical to know the risks of allowing standing water to persist in your residence longer than necessary.

Structural Degradation
Perhaps one of the most direct paths that standing water can take to cost a homeowner money in a restoration sense is destroying exposed materials. With direct interaction with walls, flooring, and even ceiling material, porous surfaces can absorb moisture and allow the liquid to alter the molecular design to warp and distort the affected material. An excellent example of this is wood plank flooring absorbing water and the planks swelling at the seams.

Water Migration
Water rarely stops moving and is always looking for a new path to get to another location. After a water loss incident in your house, this behavior of water could mean more and more damage to your residence until the situation gets brought to the attention of our capable SERVPRO restoration professionals.

Microbial Threats
Mold is always a concern when elevated moisture levels exist in an environment. Mold can deteriorate hosting materials for the colonies and present direct health effects to those exposed.

Several potential problems could arise from waiting to address standing water in your house. Give our SERVPRO of Lower East Side / Downtown Manhattan a call today to help avoid these concerns as much as possible. We are available 24/7 at (332) 900-2337.

For more about East Village click here.

We are Cleaning Experts

3/17/2020 (Permalink)

male child holding a tissue up to his nose in a classroom Safeguard your classrooms by calling SERVPRO right away.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lower East Side / Downtown Manhattan, (332) 900-2337

Flood Damage In East Village Home

3/6/2020 (Permalink)

flood damaged home “Like it never even happened.”

Two Floors of Flood Damage in East Village Home

One of the worst types of flood damage that happens is when multiple levels of home a get affected. When a basement has water loss, the potential for expensive structural repairs occurs.

When flood damage happened in an East Village home, the water entered through a seal on the back door and entered the kitchen. The water seeped through the vinyl tile flooring into the floor joist and collected in the basement on the slab substrate below.

Water Extraction Needs
The basement did not have a sump pump, and the single drain backed up quickly. SERVPRO technicians used portable centrifugal pumps upstairs and submersible units in the basement. This diverse array of equipment means there is never a delay in the cleanup, no matter how deep the water gets before the techs arrive.

Disposal of Lost Items
Before removing even the most damaged items, SERVPRO technicians get the approval of the homeowner or adjuster, so they do not take actions outside the scope of coverage during the restoration. Ruined sheetrock, wet carpet, and delaminated tile get removed. In the case of the tile, depending on the type of construction materials, the techs inspect it to see if it has potential for reuse after cleaning.

Prepping and Drying
There are steps the techs take to expedite the process for drying the property goes rapidly. First is the extraction of as much water as possible. It is standard for the techs to do several "dry passes" to be sure they extracted the maximum amount of moisture from the floor. The set up of the equipment includes air movers, drying mats for flooring and subfloor plus dehumidifiers. Air scrubbers are a standard part of this phase of restoration as this unit captures airborne particulate and removes it, improving air quality.

Final Steps
The techs get the property ready for the repairs and reconstruction necessary to bring the home back to its pre-flood condition. SERVPRO techs carefully clean with antimicrobials to sanitize and inhibit mold growth.

SERVPRO of Lower East Side / Downtown Manhattan at (332) 900-2337 has the tools, skills, and experience to take on any size flood damage and make it “Like it never even happened.”

For more about East Village click here.

Cleaning Fire Damage In Your East Village Property

2/27/2020 (Permalink)

fire damaged home “Like it never even happened.”

Why Cleaning Fire Damage Without Testing Causes More Loss in East Village Properties

Fire damage is stressful, hard to look at even on a small scale, and the first impulse of many property owners is to dive in and get it cleaned up. However, that is one of the worst things that can happen.

One of the critical factors for East Village homes with fire damage and residues is the type of smoke damage remaining on surfaces. SERVPRO technicians carefully inspect the smoke on the walls and other surfaces to ensure the optimum methods get used for both the smoke type and the object the techs are cleaning. This process is an extra step in the restoration process. Still, it can save homeowners the cost of replacement by determining the true restorability of items and using advanced procedures for restoring them to their preloss condition.

Why Testing  Before Cleaning
It is essential to determine the construction materials of things before cleaning so appropriate agents, and solutions get used to avoid damage to items. SERVPRO technicians take this action to prevent shrinkage, bleeding of dyes, and damage to fibers. Certain types of solvents can clean smoke damage but also harm rubber or plastic. Other solutions may cause spotting or bleaching of fibers in textiles, that is why they gather detailed information before the technicians take action, so everything gets done right the first time.

Types of Smoke Residues
There are two main types of residues found after a fire. Dry smoke, which has the potential to cause more loss and ruin items if it is mistakenly wet down with cleaning solutions and scrubbed. Wet smoke tends to show up as greasy and can be challenging to remove from surfaces. SERVPRO techs have a diverse array of solvents to release the grip of these types of residues and wipe them away.

Cleaning versus Odor Control
While the removal of charred items and wiping away of smoke damage goes a long way towards eradication of the smoke odors in the home, professional applications are often necessary. The technicians have different types of processes and equipment depending on the level of residual odor in the house and how far it spread.

SERVPRO of Lower East Side / Downtown Manhattan at (332) 900-2337 is available 24/7, and each certified technician has the skills and access to equipment to make the fire damage to your home, “Like it never even happened.”

For more about East Village click here.

How Flooding Damages Building Materials in Two Bridges Commercial Properties

2/17/2020 (Permalink)

water damaged drywall Water damages building materials, and those materials will likely need replacing.

Common Issues with Building Materials After Commercial Flood Damage in Two Bridges Properties

The cleanup of commercial flood damage is never a one-size-fits-all project. Things that make the structure unique, also make the mitigation process individualized. 

The parts of properties that traditionally receive commercial flood damage in Two Bridges are flooring and building materials in. SERVPRO technicians arrive on-site to save property owners from the replacement cost for both contents and structure with their advanced restoration methods.  


Of all the types of insulation, only fiberglass insulation has the potential for cleaning and reinstallation. However, when the water intrusion is floodwater, the insulation does not have the potential for a return to sanitary levels for reuse. The technicians collect and bag wet insulation for disposal.  

Wet Sheetrock

Sheetrock has a very narrow window of recovery after exposure to water. It wicks moisture, and once it warps, buckles or sags, it requires removal as it has no restoration potential. When removing sheetrock, the techs measure above the highest level moisture has gone within the core and cut several inches above that waterline. Known as a "flood cut," this action halts any further damage and opens up the interior wall cavity for extraction and drying.  

Floorcovering Challenges

Floodwater most often affects the flooring of a commercial property. Different types of floorcoverings react in various ways to exposure to water. Glue-down carpet and tile tend to fare the worst and delaminates. Depending on the construction materials, particularly of tile, it may have the potential for reinstallation after cleaning. Vinyl laminate and other engineered and composite boards fall apart after prolonged exposure to water and are usually a loss.  

Hardwood flooring may buckle or crown, but that is due to the wood absorbing water. On a case by case basis, the boards can dry in place or get removed for drying and reinstallation. The technicians rely on specialized drying equipment such as drying mats to accomplish this level of restorative treatment. 

SERVPRO of Lower East Side / Downtown Manhattan (332) 900-2337 cleans up and restores properties with commercial flood damage with their advanced equipment and methods to make the loss, "Like it never even happened." 

More about Two Bridges.

Basements in Manhattan and the Lower East Side Receive Swift Water Removal and Restoration from SERVPRO

2/10/2020 (Permalink)

water leak and puddle in corner of a block basement Water in Your Lower East Side Basement? Call SERVPRO for Removal and Restoration

Water Removal from a Lower East Side Basement

A finished basement is a perfect place for a playroom. However, Lower East Side basements are one of the top areas in a home or apartment unit that receives water damage.

SERVPRO techs can perform water removal in Lower East Side basements quickly with their vast array of extraction equipment. Squeegees work great on slab and tiled flooring, while portable pumps with weighted extractor heads make water removal a quick job on carpeting. When the water is more than two inches deep, the techs have access to submersible pumps, so there are no delays in restoration.

Water loss causes more damage by the minute, and fast action is a crucial element in saving both structure and contents from needing replacement. That is why SERVPRO emergency response teams are available 24/7 and arrive within four hours of the call, and often very soon after the initial contact, to start the cleanup and restoration from any type of property disaster.

Basement Floors Get the Worst of It
The typical behavior of water is to follow the path of least resistance, and that direction is usually downward. In the case of a basement, the water tends to pool on the substrate. Particularly when the sump pump either is not working properly or simply cannot keep up with the amount of water. Glue-down carpet and tile often delaminate and require removal during the water extraction phase of the restoration service. Depending on the construction materials used, this flooring may have the potential for reuse after drying and cleaning. Groundwater contamination may result in antimicrobial application to disinfect the damaged area.

Drying Concrete Slab
The most common substrate in a basement is concrete. Because of the porous nature, SERVPRO techs use the power of air movers to draw moisture to the surface where the dehumidification equipment removes it.  Efflorescence happens when the soluble salts within the concrete come to the surface and leave a chalky, whitish coating. This film gets easily cleaned away, and in some cases, sealing the substrate may be advised once the restoration services complete. The process of drying a concrete slab takes extended time; it must be done properly before a new flooring surface can be installed.

SERVPRO of Lower East Side / Downtown Manhattan at (332) 900-2337 comes to local properties for water removal and arrives quickly on-site with our green service vehicles loaded with all the equipment needed. We're Faster to Any Size Disaster.

Flood Damage in your Lower East Side Home

1/31/2020 (Permalink)

home damaged by flooding Flood damage recovery is a specialty of SERVPRO of Lower East Side / Downtown Manhattan.

Safety Checklist for Flood Damage on the Lower East Side

Responding to a residential flooding situation on the Lower East Side requires our trained crews to balance appropriate solutions for safety concerns with the need for rapid resolution. We need to keep you and your family safe during mitigation and remediation project phases, and also protect our employees from hazards encountered during the job.

Flood Water Presents Many Hazards
When we assess flood damage in your Lower East Side apartment or loft, our focus begins with an evaluation of the condition and location of the fluids. Typically floodwaters are categorized as highly contaminated, termed Category 3 or Black Water. As storm waters flow over pavement and the ground, they pick up chemicals, dirt and mud, and a wide range of organic debris, including sewage, if storm drains are overwhelmed. As we prepare to contain, remove, and dispose of the contaminated water and dry out the space, our workers don personal protective equipment (PPE) and recommend residents evacuate affected areas.

Wet Surface Woes
SERVPRO crew members know slip, trip, and fall accidents are common when water covers floors. Wires, broken glass, and other debris hidden under the water increase the probability of injury for occupants and restorers. Water collecting above a ceiling can breakthrough, damaging structures and exposing any individuals occupying the space to the possibility of severe harm.

Electrical and Other Utility Risks
Electrical shock is a concern if power is live in the flooded spaces. When water drained into your home from above, light fixtures can fill or wall switches short out, causing the risk of electrocution or fire from sparking wires. SERVPRO arranges to shut down power until the water is controlled. We have gas-powered pumps and truck-mounted extractors that allow us to begin water removal even when electricity is temporarily unavailable. Our technicians check for natural gas smells and work with local utilities to shut off supplies to avoid contamination and fire risk.

Structural Risks
The onslaught of water can weaken building materials. During active flood water removal, we need to be sure floors and walls retain integrity, especially as we add extra weight with equipment and multi-member crews. To avoid dangerous surprises, SERVPRO technicians use thermal imaging technology, comparing and evaluating temperature readings to locate trapped water in building cavities. Moisture detectors and meters help us determine the extent of the floodwater migration and the level of saturation of porous structural components.

Flood damage recovery is a specialty of SERVPRO of Lower East Side / Downtown Manhattan. Call us at (332) 900-2337 to see how our experience as part of the nationwide Disaster Recovery Team translates a successful outcome here at home.

For more about the Lower East Side click here.

SERVPRO Neutralizes and Restores Smoke and Odor Damaged Apartments in Lower Manhattan

1/28/2020 (Permalink)

blaze in vivid colors in a kitchen range area SERVPRO Says We're Faster To Any Size Disaster. Your Fire-Damaged Apt in the Lower East Side Gets Our Awesome Cleanup and Restoration--Real Fast!

Fire Damage in a Kitchen on the Lower East Side Spreads Odor Throughout a Condo

Fires that occur during cooking account for the majority of residential fire damage in the United States' largest city. These types of fires often contain more pungent odors than other kinds of blazes due to the presence of meat proteins and cooking oils.

When dinner caught fire in a Lower East Side condo, the fire damage left light charring, but the entire unit required odor removal. The homeowners brought in SERVPRO quickly to clean up the mess. We're Faster To Any Size Disaster.

Removal of Damaged Items

SERVPRO techs do not remove any items without the approval of the homeowner or adjuster. The techs compile a report of things that need disposing of during fire loss cleanup.  Each piece gets photographed and entered into a detailed report that assists in expediting insurance claims, in this case, the losses were few with only a few ceiling tiles that received charring too great for restoration and required removal. SERVPRO always attempts to restore, and not replace, fire-damaged building materials, fixtures, and possessions.

Smoke Residue Cleaning Process

The techs test the smoke present on surfaces before beginning the restoration process to ensure they use the best methods that do not mar or damage the contents they are cleaning. This is because different types of smoke require diverse applications for removal. While dry smoke gets lifted away with specialized tools, wet smoke requires solvents and cleaning agents to release its grip.

Smoke Odor Control

Because the wall-unit AC's were running during the fire, the smoke odor from the kitchen fire spread throughout these rooms. SERVPRO technicians used air scrubbers and air purifiers to assist in the capture of airborne soot particles. Hydroxyl generators are safe for use around people, plants, and pets as they use UV rays, precisely like from the Sun. These machines take odorous particulate matter and change it at the molecular level, neutralizing foul odors in the room. The rapid removal of odorous particles is crucial to minimizing disruptions to neighboring units.

SERVPRO of Lower East Side / Downtown Manhattan at (332) 900-2337 has certified technicians to restore your home from fire damage and make it "Like it never even happened."

Construction Clean-Up & Post Construction Clean-Up Services

1/10/2020 (Permalink)

Cleaning crew working at the completion of construction project. Keep your job site clean and well managed with SERVPRO of Lower East Side/Downtown Manhattan

There is practically no construction job in New York City that doesn't worry about the amount of space available to complete the job and work comfortably. This was something a little new to us about 6 years ago when we opened our first New York City SERVPRO franchise. Being from Rhode Island often times our construction crews and construction clean-up crews had room to work in large spaces, places to put dumpsters or bullbags and even store equipment on-site without the worry that we would be impeding upon space needed for others. Now that we have been in the city for a few years we have found our niche in offering efficient, compact and affordable professional construction cleaning services and project management in all 5 boroughs. We are available to help manage construction projects in New York City, call our offices today! 

Experience Storm Damage Restoration Team

10/7/2019 (Permalink)

A photo collage of SERVPRO team members working after major storm damage. Our SERVPRO Team has helped in disaster recovery efforts after major storms.

Our team of disaster restoration technicians are lead by seasoned project managers who have helped in recovery efforts after major storms around the country. We have learned quite a bit over our 12 plus years of providing disaster restoration services to commercial and residential property owners in New England, New York and several other states, and as we have grown our presence in the region we have also grown our skill sets to provide more efficiency in the recovery process after a disaster. Mainly we provide professional construction & contractor services allowing us to more effectively tackle a disaster restoration project without the impediment of subcontractor delays. We manage your restoration project from start to finish, quickly and transparently keeping you and your staff up to speed throughout. If you are in need of our disaster restoration and construction services contact our office today. We are here to help!